Shipping policy

Shipping Policy

Effective date: March 1, 2026

Every bottle of Total Vitality ships in a protective cardboard tube that blocks UV and light from the moment it leaves our facility to the moment you open it. The same care that goes into what is inside the bottle extends to how it reaches you.

Free Shipping on All US Orders

Standard shipping is free on every order, every time. No minimums, no thresholds.

Processing Time

Orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email as soon as your order is placed and a second email with tracking information once it ships.

Delivery Estimates

     
  • Standard shipping: 3-5 business days via USPS or UPS
    •  
  • PO Boxes: accepted and delivered via USPS

Delivery times are estimates, not guarantees, and are measured from the ship date — not the order date.

Order Tracking

Every order includes a tracking number, sent to you via email once your package ships. You can also view your order status anytime through your account on oralea.com.

Subscription Deliveries

Subscription orders ship automatically based on your selected frequency (every 30, 40, or 60 days). You will receive a shipping confirmation with tracking for each delivery. To adjust your schedule, pause, or skip a delivery, visit your account portal or email hello@oralea.com before your next billing date.

International Shipping

ORALEA currently ships within the United States only. We are working on expanding to international destinations — if you would like to be notified when we ship to your country, reach out to hello@oralea.com and we will keep you posted.

Lost or Damaged in Transit

If your package appears lost, is significantly delayed, or arrives damaged, contact us at hello@oralea.com with your order number. We will work with the carrier to locate your package or send a replacement promptly. You should not have to chase down a resolution — that is our job.

Holiday and Peak Periods

During major holidays and peak shopping periods, processing and delivery times may be slightly longer than usual. We will communicate any anticipated delays on the site and via email.

Contact

Questions about your shipment? We are happy to help.

Email: hello@oralea.com
We typically respond within 24 hours.